Forum Management
We are able to recommend a forum, install it, instruct you on its use, help promote it as well as manage it!
There are a number of important issues to consider when adding a forum to your site.
- Protect your interests:
A forum nowadays is used to share information with friends, chat and keep in contact. Herein lies the problem: From a legal point of view, the website owner is responsible for the content of their site. For this reason any forum should be moderated to ensure no inflamatory remarks are posted
- Server Load:
A forum is a piece of software that sits on your server, the more poeple that use a forum, the more of a strain is put on the web server. For most people this is not too much of an issue, however, if you have a cheap hosting account you may need to upgrade.
- Check The Posts
Make sure you check what people are saying about you and your company, show an interest and reply with useful information. This is the main reason some poeple use forums, because you can talk directly to other customers and get an honest, un-biased opinion about you company.
Benefits of a Forum
- Entertainment
- People enjoy communicating with others that have the same needs and interests
- Return Customers
- Keep your visitors coming back to your site by creating a sense of community
- Customer Support
- Allow your customers to post their questions directly on your message board
- Give added value to your site
- Customer Feedback
- Find out what your customers have to say about your products, services, and website
- Revenue
- Post special offers
Forum Moderation
We can offer a limited server moderation service , checking posts and conent at give times of the day as well as keeping you updated on issues on the forum with a daily summary of key threads. If you wish us to train your staff on Forum Management we will happy to give you a price for training modules. If you wish to employ a fulltime company to run your forums we can supply you with list of such business, most offering several languages.
Forum Creation
Smart Epos can offer a range of of the shelf forums so of which are 'free to download but are branded' or purchased Forums with support and updates. The cost involved is setting them up on your server, creating look and feel to match the site and creating all the nesseccary links. Please contact us for more information.
Set up and Management
Smart Epos can set up, manage and moderate your Forum. Please contact us for further information.